CorpusChristiRecruiter Since 2001
the smart solution for Corpus Christi jobs

Customer Service Representative

Company: Alorica Inc.
Location: Corpus Christi
Posted on: September 4, 2020

Job Description:

Requisition ID: 161302Job Category: Call CenterLocation: United States-Texas-Corpus Christi-330 Opportunity Drive 78405Posted Date: 8/25/2020 10:03:25 AMAlorica is hiring full time Customer Service Representatives to train onsite at our building, located at, 330 Opportunity Drive, Corpus Christi, TX. Once the training period has concluded, the option to transition to work at home will be available. Please note, the work at home status may be changed at any time and the potential to transition back onsite to the above mentioned location may be required.In addition to scheduling an onsite appointment to meet with our Talent Acquisition team, we also host weekly Walk-In-Wednesdays from 9 a.m. to 5 p.m. where you can learn more about the opportunity, apply, complete assessments and potentially interview.GET TO KNOW ALORICAAt Alorica, we only do one thing - make lives better, one interaction at a time. We're a global leader in customer service and experience, serving the world's biggest brands with tens of thousands of employees in hundreds of locations around the globe.JOB SUMMARYYour mission (should you choose to accept it) is to offer customer support through phone, email, online chat or social media to customers who have questions, concerns or confusion around a particular product or service.You're literally the voice of the brand, and a strong relationship between our clients and their customers starts with you. So only the awesome need apply.KEY JOB RESPONSIBILITIES* Talks to customers over the phone, email, online chat or social media to resolve their questions or concerns* Maintains and updates customer information as necessary* Calmly attempts to resolve and de-escalate any issues* Escalates calls to supervisor when necessary and appropriate* Responds to requests for assistance and/or possible processing of credit card authorizations* Tracks call-related information for auditing and reporting purposes* Provides feedback reports on call issues related to downtime and/or training issues* Upsells to customers as necessaryWHY JOIN ALORICA?Every day, we aim to live up to our mission of creating insanely great customer experiences. But as Alorica employees, giving back matters just as much - that's why we're so proud of Making Lives Better with Alorica, a non-profit, 501(c)(3) organization dedicated to providing assistance to employees, their families and the people, organizations and communities who support them.Simply put, we want to make lives better---one interaction at a time. And to do that, we need the very best people to join us.But please, allow us to entice you further! As an Alorica employee, you may receive:* Paid training* Flexible training schedules* Medical and dental benefits* Paid time off* Retirement planning options (401(k))* Employee discounts through client programsWorking at Alorica means potentially having the freedom to explore all kinds of career options - from customer service, training, and tech support, to management, recruiting and more. Alorica offers fun, challenging opportunities to pursue your professional goals, and we want you to have fun and succeed - because when you're at your best, that's when we're at our best.So what do you say? Ready to take the next step?JOB REQUIREMENTSMinimum Education and Experience:* High School Diploma or GED required; college degree preferred* Customer service experience a plus* Phone-related customer service a major plus* Familiarity with Microsoft Windows, Word, and Excel applications* Bilingual language skills a plusKnowledge, Skills and Abilities:* Stellar customer service skills - and an overwhelming desire to make lives better, one interaction at a time* Ability to use phone and computer systems* Excellent oral and written communication skills* Strong listening/comprehension skills* Ability to stay composed and objective* Conversational, patient and confident, with a positive attitudeWORKING CONDITIONSWork Environment* A climate controlled, contact center environment - filled with amazing people, incredible career opportunities and the occasional dance-off* Constant usage of phone and computer systemsPhysical DemandsConstant sedentary work. You'll typically be sitting for most of the time, so be sure to get up and stretch once in a while. Your circulatory system will thank you.DISCLAIMER: The above information on this description has been designed to indicate the general nature and level of work performed by employees in this classification. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job.TAKE THE NEXT STEPLet's make lives better. Let's defy the status quo. And let's go beyond thinking outside the box - and decide to obliterate the box instead.You ready? Let's do this.About Alorica:Equal Opportunity Employer - Veterans/Disabled

Keywords: Alorica Inc., Corpus Christi , Customer Service Representative, Sales , Corpus Christi, Texas

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Sales Jobs


Licensed Medicare Insurance Agent - $1,600 sign-up bonus, work when & where you want, free leads
Description: If you''ve sold Medicare, Life, or Auto Insurance before, you''ll want to consider this unique sales opportunity. Join the revolutionary ASSURANCE platform and uncap your earnings on the industrys best (more...)
Company: ASSURANCE Independent Agents
Location: Corpus Christi
Posted on: 09/22/2020

Outside Agricultural Sales Representative
Description: Job Description br br Summary: This is an opportunity to represent AKE Safety Equipment in an outside sales position as an independent contractor. This position offers you the chance to sell a unique (more...)
Company: AKE Safety Equipment
Location: Victoria
Posted on: 09/22/2020

Multi-Tenant Sales Representative (Bilingual-Spanish)
Description: Company Overview: br br Spectrum is Americas fastest growing TV, internet and Voice Company. Were committed to integrating the highest quality service with superior entertainment and products. Spectrum (more...)
Company: Spectrum
Location: Corpus Christi
Posted on: 09/17/2020


Licensed Medicare Insurance Agent - 100% autonomy, work when & where you want, free leads
Description: If you've sold Medicare, Life, or Auto Insurance before, you'll want to consider this unique sales opportunity.Join the revolutionary ASSURANCE platform and uncap your earnings on the industrys best work (more...)
Company: ASSURANCE Independent Agents
Location: Corpus Christi
Posted on: 09/17/2020

Signing Agent Training & Certification
Description: Certified Mobile Notary Service certifiedmobilenotaryservice.com is now seeking Mobile Notaries nationwide and our priority in ensuring your success.
Company: Certified Mobile Notary Service
Location: Corpus Christi
Posted on: 09/22/2020

Life Insurance Sales Agent (Victoria - TX)
Description: Lincoln Heritage Life Insurance Company - Life Insurance Sales Agent 13 br We are searching for qualified, licensed life insurance agents to join the Nation's Leader in Final Expense sales. The Lincoln (more...)
Company: Lincoln Heritage Life Insurance
Location: Victoria
Posted on: 09/18/2020

Residential Sales Inspector
Description: Are you ready to be part of a team that helps customers protect their biggest and most important investment Are you a problem solver Are you someone that can provide consultative solutions to common (more...)
Company: Orkin LLC
Location: Corpus Christi
Posted on: 09/22/2020

Sales Reps
Description: Are you a talented and motivated individual looking for a new interesting challenge or fresh opportunity We're on the lookout for new representatives in the
Company: Spora
Location: Corpus Christi
Posted on: 09/20/2020

DIRECT SALES REPRESENTATIVE FULL TIME
Description: SunIRef:cr007 of Openings: 1 Overview: The Direct Sales Representative role is responsible for execution of the strategic plan for the client's brands within a defined geography. The position is responsible (more...)
Company: CROSSMARK,INC
Location: Corpus Christi
Posted on: 09/20/2020

Retail Member Service Representative
Description: Retail Member Service Representative: Corpus Christi, TexasNEC Co-op Energy is looking for a Retail Member Service Representative to join our team in the Corpus Christi, TX. location today We offer great (more...)
Company: Nueces Electric Company
Location: Corpus Christi
Posted on: 09/22/2020

Log In or Create An Account

Get the latest Texas jobs by following @recnetTX on Twitter!

Corpus Christi RSS job feeds