Multi-Unit Leader
Company: Sonic Drive-In
Location: Portland
Posted on: January 16, 2023
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Job Description:
SONIC is all about having fun while you work and gaining a sense
of accomplishment along the way. Not only do you work with
fantastic people, you'll get great pay, flexible hours and a cool
uniform. As a Sonic Multi-Unit Leader, you will be managing the
operations of all General Managers and employees within multiple
SONIC drive-ins. You will also be responsible for training and
supporting the drive-ins' employees to ensure we provide quality
food in a clean, safe and efficient manner so that our guests will
have an enjoyable experience at Sonic! The job duties include: *
Manages, trains, and coaches Working Partners/General Managers and
conducts management orientation. * Directs and assigns employees as
needed to ensure all aspects of service meet operational standards
* Oversee multiple drive-in employees and management in performing
all duties in the Basic Stations (Fountain & Frozen, Dresser, Front
Swamp, Back Swamp, Grill, Switchboard, Expeditor, Food Prep,
Carhop, Skating Carhop and if applicable Drive-Thru) as needed and
depending on store volume, during a shift to ensure the preparation
(portion control), temperature, packaging, appearance,
presentation, taste and service of all menu items meet operational
standards. * Adheres to and monitors management compliance of the
drive-in employee handbook, policies and practices. * Takes
appropriate action to address employee issues and policy violations
and immediately reports all employee issues, complaints and policy
violations to his/her immediate supervisor. * Reviews employee and
drive-in management work schedules in a timely manner to ensure
continuous ability to properly serve guests in accordance with
Sonic Drive-In policy and applicable law. * Monitors multiple
drive-in cost control procedures for food, labor, paper and
inventory. Takes immediate corrective action when necessary. *
Monitors performance of vendors. Takes immediate corrective action
when necessary. * Audits drive-in employment-related records and
payroll records. * Reinforces the importance of placing guest needs
first to drive-in management on a consistent basis. * Responds to
escalated guest requests and complaints in a respectful manner.
Takes immediate corrective action when necessary. * Recruits,
interviews and hire management team members to achieve proper
staffing levels. * Approves compensation levels of drive-in
employees and managers within company guidelines. * Prepares all
necessary operational reports for multiple drive-ins. Develops
appropriate action plans to resolve unfavorable financial and/or
sales trends. * Develops and implements a marketing plan for
region.Additional Requirements: * High school diploma or equivalent
required. Advanced studies in business, restaurant management or
related fields are preferred * Minimum of three (3) years of
restaurant management experience (QSR preferred), experience
running shifts without supervision * Multi-unit supervision
experience is preferred. * Required to work a minimum 5 day
workweek including irregular hours, nights, weekends and holidays *
Knowledge of recruiting, interviewing and selection practices *
Knowledge of federal and state labor laws as well as local health
and sanitation laws and regulations * Leadership and supervisory
practices and skills; effective verbal and written communication
skills * Basic accounting and computer skills * Ability to follow
directions and work with autonomy once given directions; ability to
multi-task and successfully solve problems * Problem solving,
decision-making and conflict-resolution skills * Abide by the
company's appearance, uniform and hygiene standardsSure, classic
cars and vintage threads may be things of the past, but the Sonic
Drive-In experience will always be groovy, right on, awesome,
wicked, fab, the bee's knees, cruisin'. .. you get the picture!
It's downright sensational!! All that's missing is you so Apply
Today! Sonic and its independent franchise owners are Equal
Opportunity Employers.
Keywords: Sonic Drive-In, Corpus Christi , Multi-Unit Leader, Other , Portland, Texas
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here to apply!
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