Corpus Christi Hooks Game Day Concourse/Outfield Ushers
Company: H star
Location: Corpus Christi
Posted on: June 25, 2022
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Job Description:
Department: Game Day Supervisor: Manager, Customer Service
Classification: Part-Time/Non-Exempt (Seasonal)Please note, as a
condition of employment, COVID-19 vaccination (at least the
initiation of the process) is required prior to start date.
Accommodations for medical or religious reasons will be
considered.Job SummaryThe job of a Concourse/Outfield Usher
includes directing fans to the proper seating location for which
they are holding a valid game ticket, ensuring that the fans
sitting in the reserved and box area seats have tickets that
coincide with their proper seating location. In addition, the Usher
needs to keep all walkways and aisles clear. This position is a
seasonal position that includes nights and weekends during the
Spring and Summer.This position reports to the Customer Service
Manager.Essential Duties & Responsibilities:Reasonable
accommodations may be made to enable individuals with disabilities
to perform the essential functions.Greeting each fan with a smile
and a friendly "may I help you?" or another appropriate
greetingChecking each ticket completely, noting the date, section,
row, and seat locationBeing certain to direct each fan to the
correct seat location and wiping off the seat, if neededAssisting
fans with all complaints that arise in a professional
mannerChecking with each fan for injury when a foul ball, bat, or
other object lands in the seating areaAssisting fans who may need
help accessing their seatsGetting to know and recognizing the
season ticket holders in your sectionUshers must not leave their
assigned work area without permission from their supervisorKeeping
order in the seating area. Try to control profanity, obscenities,
etc.Watching for seat jumping during the entire game. Fans must
have the ticket that coincides with the seat they are sitting in,
in the reserved or suite areasUshers assigned to group/party areas
must ensure that only authorized fans enter the party/reserved
areaUshers will also be assigned to assist with promotional
giveaways, handing out gifts or ticketsUshers assigned to the berm
areas are responsible for maintaining a safe and orderly
environment for the fans, answering questions and providing
assistance if neededPosture is important in presenting a positive
image. Do not stand, or walk around, with your hands in your
pockets. Do not lean on or sit on the railings. You are allowed to
have a cup of water or a soft drink at your assigned area but do
not carry a drink around with you. Smoking is not permitted while
at your work area, at any timeAfter every three outs, make yourself
visible to the fans in your section, by going down to the first row
and looking back towards the seating area. Throughout the innings,
from the back of your section, watch the fans in your section and
the fans on the concourse and surrounding
areasQualifications:Provide great customer service for the fan
experienceAbility to work long hours, evenings, weekends and
holidaysAbility to handle multiple tasksAbility to stand for long
periods of timeHave reliable transportation to and from workWork
EnvironmentThis job operates in a stadium setting. The noise level
is usually moderate but can be loud within the stadium environment.
This job will be expected to work indoor and outdoor in moderate
weather conditions.Physical DemandsThe physical demands described
here are representative of those that must be met by an employee to
successfully perform the essential functions of this job. This is a
largely sedentary role. Specific vision abilities required by this
job include close and focused vision. This role must have attention
to detail using vision.Position Type and Expected Hours of
WorkAbility to work a flexible schedule, including; extended hours,
evenings, weekends, and holidays.TravelTravel is not expected in
this role.Other DutiesPlease note this job description is not
designed to cover or contain a comprehensive listing of activities,
duties or responsibilities that are required of the employee for
this job. Duties, responsibilities and activities may change at any
time with or without notice.We are an equal opportunity employer
and all qualified applicants will receive consideration for
employment without regard to race, color, religion, sex, national
origin, disability status, protected veteran status, or any other
characteristic protected by law.EOE/M/F/Vet/Disability
Keywords: H star, Corpus Christi , Corpus Christi Hooks Game Day Concourse/Outfield Ushers, Other , Corpus Christi, Texas
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