Company: One Hour Heating & Air Conditioning Corporate Stor
Posted on: May 16, 2022
Job DescriptionOne Hour Heating & Air Conditioning, an affiliate
of Authority Brands, LLC is the premier heating and cooling
specialists in the Portland, TX area. We are seeking a dynamic
Install Coordinator who is a self-motivated individual with a great
work ethic and a personality that is focused on customer
satisfaction while taking inbound and outbound calls in addition to
doing some dispatch of service calls to ensure maximum scheduling
- Make outbound calls to current customer to any install
- Takes inbound calls
- Makes every effort to compress call scheduling effectively
maximizing productivity and revenue.
- Notifies clients ahead of time without fail if the installer is
not going to arrive at their home within the scheduled time
- Re-schedules appointment times at client's convenience as
- Communicates with the Purchasing and Warehouse Coordinator to
help arrange installations in a timely manner.
- Makes every effort to ensure installers can stay on the
- Shares responsibility to ensure that all installers arrive at
their designated appointments on time.
- Notifies the Operations Manager if an installer is not
performing at maximum acceptable performance standards.
- Enters equipment type and age information for systems into
SuccessWare to keep accurate client location data and for
generating future sales leads on older equipment.
- Responsible for data entry for revenue tracking.
- Efficiently write up jobs for installation.
- Enters important information into Successware from paperwork
that comes back from the field.
- Enter installers arrival/departure time.
- Obeys the Company Code of Ethics, Team Rules and Team
- High School Diploma or equivalent required.
- Prior customer service experience preferred.
- Must have good computer software skills.
- Excellent verbal and telephone communication skills. We offer
GREAT benefits, including a 401K with company match, company
vehicle, training, room for advancement, and great earning
potential. One Hour Heating & Air Conditioning conducts drug
screens and background checks on applicants who accept employment
offers. One Hour Air Conditioning and Heating is an Equal
Opportunity Employer Each franchise location is independently owned
and operated by a franchisee. Your application will go directly to
the franchisee, and all hiring decisions will be made by the
management of this franchisee. The franchisee sets their own
compensation and benefits. All inquiries about employment,
benefits, scheduling, and compensation at this franchise should be
made directly to the franchise location, and not to One Hour
Heating and Air Conditioning Corporate.
Keywords: One Hour Heating & Air Conditioning Corporate Stor, Corpus Christi , Install Coordinator, Other , Portland, Texas
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