Program Manager Patient Experience - Patient Relations
Company: Christus Health
Posted on: October 9, 2021
The Program Manager of Patient Experience position is an
exciting opportunity for an energetic, customer focused individual
who is constantly seeking a better way to interact with our
patients and their families. This position will help teach each of
our Associates to be an ambassador for the company. Expectations
will include promoting a culture of exceptional customer service
and coordinate or facilitate training on customer service
performance standards, processes and initiatives to create a
culture of service excellence for all customer groups - patients,
physicians, and fellow Associates.
CHRISTUS Spohn Hospital Beeville is designated by the Texas
Department of Health as a Level IV Trauma Center, providing 24 hour
emergency and intensive care services for critically ill or injured
patients, and stabilizing some 16,500 patients in the ER each year.
CHRISTUS Spohn Hospital Beeville is licensed for 69 beds and offers
Emergency Services, Intensive Care, Medical Surgical Services,
Obstetrics, Surgical Services, Critical Care, and Rehabilitation
Services. The hospital has three operating rooms; eight same-day
surgery rooms; two endoscopy rooms; an expanded recovery area; new
cardiopulmonary service area and an expanded outpatient services
wing. Women’s Services includes nine birthing suites and a full
service nursery, with access to a level III Neonatal Intensive Care
Beeville, Texas is centrally located between the Texas Hill
Country and the Gulf Coast, comprised of small local flare, various
eateries, a local community college and small town hospitality.
At CHRISTUS Spohn Hospital Beeville, we respect what each
individual brings to our faith-based mission of healing, and to our
commitment to provide the very finest health care. Your background,
your skills and your personality are welcome here. We have a
supportive environment where quality of work and quality of life
are in balance.
Click here for a tour of our birthing suites:https://www.youtube.com/watch?v=2HhPvDVQ7Ck
- Bachelor’s Degree; Master’s Degree preferred (any equivalent
combination of education and/or experience will be
- Demonstrates exceptional customer service and interacts
effectively with physicians, patients, residents, visitors, staff
and the broader health care community.
- 3-5 years of experience in healthcare, service related industry
Keywords: Christus Health, Corpus Christi , Program Manager Patient Experience - Patient Relations, Other , Beeville, Texas
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