Manager III - The Corpus Christi State Supported Living Center
(SSLC) is seeking a Nurse Operations Officer to join an
interdisciplinary team of professionals to provide clinical care to
residents of the SSLC. As an SSLC Manager III, you will work at the
SSLC campus with a dynamic group of staff and professionals who are
dedicated to providing supports and services for individuals with
intellectual and developmental disabilities. This is a team
environment where staff clinicians collaborate to provide
comprehensive care and services. To learn more about the SSLCs, see
The most important characteristic about SSLC employees is that
we truly value and respect those we serve and believe in the
mission that all people can achieve a higher level of wellness and
independence. Our vision statement is "Individuals served at State
Supported Living Centers will experience the highest quality of
life, supported through a comprehensive array of services designed
to maximize well-being, dignity, and respect."
The state of Texas offers many benefits to employees, including
competitive salaries, career advancement, health and dental
insurance, and paid vacation and sick leave.
GENERAL JOB DESCRIPTION:
The Nursing Operations Officer supervises and performs complex
professional nursing work within the scope of practice attributed
to the skills of a registered nurse. Performs complex managerial
work overseeing the daily operations and activities of the nursing
department within the SSLC structure.
Is directly involved with the day-to-day operations of the
entire nursing department structure in achieving the goal and
objectives of the nursing department. Establishes and supports
goals and objectives. Develops and approves schedules, priorities,
and standards for achieving goals and directs evaluation
activities. Supervises the Nurse Managers and the Case Manager
Supervisor. May supervise the campus RNs/shift RN supervisors or
their supervision may be delegated to the Nurse Managers. May
delegate and/or assign to persons under their supervision portions
of these duties and sufficient authority for their accomplishment
but may not relinquish overall responsibility for the results.
Works under the general supervision of the Chief Nurse Executive
with moderate latitude for the use of initiative and independent
Essential Job Functions:
Attends work on a regular basis and may be required to work a
specific shift schedule or, at times, even a rotating schedule,
extended shift and/or overtime in accordance with agency leave
policy and performs other duties as assigned.
Plans, organizes, directs, and monitors the daily operations and
activities of the Nursing Department following state supported
living center and HHSC policies and procedures, state and federal
rules and regulations, and ICF-IID standards in order to provide
quality health services and care to individuals served by the state
supported living center.
Formulates, completes, and submits department plans and data
regarding the completion of plans to the Chief Nurse Executive
following designated guidelines in order to optimize performance of
Ensures appropriate scheduling of nursing staff in the framework
of organizational resources.
Develops, implements, reviews/revises nursing policies,
procedures, and practices following established guidelines in order
to ensure consistent application for individuals served by state
supported living centers.
Communicates and/or interfaces orally and/or in writing with
other state supported living center departments, HHSC State Office,
family members/guardians and other state and local entities in
order to improve services, provide information, and to conduct
Trains all levels of staff.
Coordinates overall activities of nursing services by
periodically monitoring managers/supervisors, visiting homes and
other locations where services are provided, and directing
evaluation activities to ensure goals and operational standards are
Performs recruitment and retention activities to minimize
turnover and to keep positions filled.
Monitors and participates in Positive Performance following HHSC
policies and procedures to ensure that this program is applied
consistently and that supervisors are trained in their roles and
Ensures appropriate administration of corrective and adverse
actions when required.
Adheres to all policies and procedures of the facility including
local, state, and federal guidelines.
Performs timely reviews and updates to all policies pertaining
to nursing care, requesting input from ancillary departments as
Other duties as assigned include but are not limited to actively
participating and/or serving in a supporting role to meet the
agency's obligations for disaster response and/or recovery or
Continuity of Operations (COOP) activation. Such participation may
require an alternate shift pattern assignment and/or location.
Knowledge Skills Abilities:
Considerable knowledge of nursing techniques and procedures; of
health care laws and regulations; of medical diagnoses and
procedures; of accepted medical treatment patterns; of community
health and nursing care principles, practices, and procedures; of
program regulations and procedures; and of utilization review and
Working knowledge of emergency procedures and emergency
Knowledge of nursing care standards.
Knowledge of state and federal laws and ICF-IID rules,
regulations, policy and procedures related to state supported
living center campuses.
Ability to provide patient care; to prepare and maintain
records; to explain public health law; to organize, coordinate, and
evaluate nursing activities and delivery of public health services;
to interpret policies and procedures; to interpret health care
regulations; to recognize patterns of medical necessity treatment;
and to plan, assign, and/or supervise the work of others.
Ability to appropriately interact with individuals with
developmental disabilities and with staff members.
Ability to interpret regulations and communicate them
effectively both orally and in writing.
Excellent verbal and written communication skills.
Ability to use computer/software and an electronic health record
Ability to work independently and productively with all levels
Ability to train all levels of staff.
Ability to make decisions and recommendations to campus
Must have strength and flexibility to safely perform
Cardiopulmonary Resuscitation (CPR) and have the ability to
maintain current CPR certification.
Registration or Licensure Requirements:
Licensed to practice as a registered nurse in the state of Texas
(or a state that recognizes reciprocity through the Nurse Licensure
Compact). Initial Selection Criteria:
Two (2) years of experience as a practicing registered nurse in
a health agency, hospital, or health-care facility.
Bachelor's degree is preferred.
Nursing supervisory/administrative experience is preferred.
All new hire candidates will be required to receive COVID-19
medical screening (nasal test) as part of the due diligence
Applicants must pass a fingerprint criminal background check,
pre-employment drug screen, and registry checks including the
Client Abuse/Neglect Reporting System (CANRS), Nurse Aide,
Medication Aide and Employee Misconduct and HHS OIG List of
Excluded Individuals/ Entities. Males between the ages of 18 - 25
must be registered with the Selective Service. All State Supported
Living Center Employees are subject to Random Drug Testing.
Flexibility in work hours may be required for this position. The
position may be required to work overtime and/or extended hours.
All applicants must be at least 18 years of age to be considered
for employment at a state-operated facility. MOS Code:
Military occupation(s) that relate to the initial selection
criteria and registration or licensure requirements for this
position may include: 68C, 66N/P/W, 290X, 46FX, 46NX, 46SX. All
active duty military, reservists, guardsmen, and veterans are
encouraged to apply if qualified to fill this position. For more
information see the Texas State Auditor's Military Crosswalk at
HHS agencies use E-Verify. You must bring your I-9 documentation
with you on your first day of work.
I-9 Form - Click here to download the I-9 form.
In compliance with the Americans with Disabilities Act (ADA),
HHS agencies will provide reasonable accommodation during the
hiring and selection process for qualified individuals with a
disability. If you need assistance completing the on-line
application, contact the HHS Employee Service Center at
1-888-894-4747. If you are contacted for an interview and need
accommodation to participate in the interview process, please
notify the person scheduling the interview.