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Field Service Technician (Active Secret Clearance)

Company: Ohm Systems, Inc
Location: Corpus Christi
Posted on: November 23, 2020

Job Description:

Clearance Active Secret Clearance. Summary The main function of a field service technician is installs, maintains and repairs products such as equipment, integrated systems and subsystems, and software at the client andor field locations. Instructs customers in equipment operation, provides technical assistance, performs preventative maintenance, troubleshoots equipment for malfunctions to eliminate problem in minimum time. Job Responsibilities Installs, upgrades and removes products ensuring coordinative engineering field change. Assembles, installs and configures systems and equipment in accordance with site assessments and schematics. Completes system programming and optimization as part of the installation process. Completes final commissioning and integrated acceptance testing of electrical systems and associated equipment. Performs routine system maintenance and analysis functions, including hardware configurations and adding, removing and replacing equipment components. Travels frequently to customer sites in performance of duties. The employee frequently is required to stand walk and use hands to finger, handle, or feel objects, tools, or controls. The employee must lift andor move up to 50 pounds. Update knowledge and skills to keep up with rapid advancements in computer technology. Test and verify hardware and support peripherals to ensure that they meet specifications and requirements, by recording and analyzing test data. Monitor functioning of equipment and make necessary modifications to ensure the system operates in conformance with specifications. Analyze user needs and recommend appropriate hardware. Skills Verbal and written communication skills, problem solving skills, customer service and interpersonal skills. Strong ability to work independently and manage one's time. Strong mentoring skills necessary to provide support and constructive performance feedback. Strong knowledge of circuit boards, processors, electronic equipment and computer hardware and software. Strong knowledge of computer software, such as configuration management software, desktop communications software, operating system software and internet directory services software. EducationExperience High school Diploma or General Equivalency Diploma (GED). 2-4 years customer service or related experience required. Certification Valid DoD 8570 Ace Certification (could accept Network ce, Security ce, or CISSP).

Keywords: Ohm Systems, Inc, Corpus Christi , Field Service Technician (Active Secret Clearance), Other , Corpus Christi, Texas

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