Field Service Technician
Company: Orion Talent
Location: Corpus Christi
Posted on: November 16, 2023
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Job Description:
Orion Talent, the nation's largest military recruiting firm, is
currently recruiting transitioning or former military professionals
for Field Service Technician positions with a technology leader in
electrification and automation, enabling a more sustainable and
resource-efficient future.
Position Details
Location: Corpus Christi, TX
Compensation: $75K-$80K
Shift: Day shift
Travel: 75%-80%
Benefits: Comprehensive Corporate Benefits Package (Medical,
Dental, PTO, 401K)
Vaccine Requirement: None
Position Description
As a Field Service Technician, your responsibilities will
include:
--- Performs service tasks, identifies technical problems and makes
analysis through remote or on-site activity in any Service
categories (installation and commissioning, maintenance, repairs,
engineering and consulting, advanced services, extensions, upgrades
and retrofits, end of life services, replacements, etc.).
--- Contributes to customer satisfaction by executing Service work
according to customer order and expectation. Creates and maintains
a good relationship with customers and understands their needs.
Identifies new sales opportunities and communicates them
internally.
--- Coordinates, prepares and ensures that all materials, parts and
equipment are available and at the appropriate quality for Service
activities.
--- Prepares all documents and reports to be signed by the customer
representative. Reports work done in a timely manner and follows up
when needed.
--- Proactively identifies potential equipment failures and
requests proactive corrective actions. Troubleshoots equipment
failure and makes recommendations to avoid repeating the problem in
the future.
--- Proactively identifies suggestions for product and quality
improvement and communicates them further in the organization.
Provides recommendations to management to improve operations and
customer service.
--- Applies safety rules and safe practices as well as
environmental responsibilities. Reports unsafe practices and
incidents.
Position Requirements
--- Bachelor's degree, Electrical Engineering, Electrical
Engineering Technology, or equivalent military experience or
Associate's degree with 2 or more years' experience in servicing
critical power equipment. Will consider High School Diploma/GED and
10 or more years' experience.
--- Advanced level ability to interact and communicate (written and
verbal) information to varying levels within the organization.
--- Advanced level of ability to use Microsoft Office products.
--- Moderate ability to self-Project Manage using MS Project or
Excel.
--- Advanced ability to write test plans and reports detailing test
results.
--- Works well with others.
Keywords: Orion Talent, Corpus Christi , Field Service Technician, IT / Software / Systems , Corpus Christi, Texas
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