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Customer Service Representative/Dispatcher

Company: Apollo Towing Service
Location: Corpus Christi
Posted on: November 18, 2021

Job Description:

Interested in Joining a Local Professional Company? Apollo Towing Service is currently taking applications for full-time Dispatchers / Customer Service Representatives. We provide competitive compensation, state of the art equipment, and an environment with people that care and have respect for you. We are looking for self-motivated individuals who are organized and can provide great customer service! This position will be located in our Corpus Christi office, hours approximately 36-48 hours a week with 8 hours shifts. This position supports our growing towing, impound/emergency response, and roadside services; as a result there are pressure points and challenges that require a person to be able to think quickly and multi-task:- Handle high call volumes;- Handle periods of high stress;- Take and input all jobs received from customer;- Handle all customer inquiries in a timely, efficient manner;- Handle correspondence and communication to customers and drivers;- Must possess organizational skills and be able to work independently;- Must be able to collect payment for jobs;- Must be able to friendly communicate with coworkers and customers;- Track drivers and ensure information is recorded in the system accordingly.- Navigate multiple software systems to perform duties.- Light cleaning/dusting during slower hours.Due to the high volume of applications we typically receive, we regret that we are not able to personally respond to all applications. However, if you are invited to take the next step in the process, we will typically contact you within one week or less of submitting your application.Position is located in our Corpus Christi Office, 6318 Harwick Dr CC TX 78417. You are welcome to come fill out an application in our officeJob Type: Full-timePay: $10.00 - $14.00 per hourBenefits:

  • 401(k)
  • Dental insurance
  • Employee discount
  • Health insurance
  • Life insurance
  • Paid time off
  • Retirement plan
  • Vision insuranceSchedule:
    • 8 hour shift
    • Day shift
    • Holidays
    • Monday to Friday
    • Night shift
    • Overtime
    • Weekend availabilityExperience:
      • Dispatching: 1 year (Preferred)Work Location: One location

Keywords: Apollo Towing Service, Corpus Christi , Customer Service Representative/Dispatcher, Hospitality & Tourism , Corpus Christi, Texas

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