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Scheduling/Office Manager

Company: Senior Helpers - Greater San Antonio
Location: Corpus Christi
Posted on: May 15, 2022

Job Description:

Job DescriptionSenior Helpers, the fastest growing non-medical home care provider, continues to expand Operations in the Corpus Christi market and is seeking an Office/Scheduling Manager. We are in need of a sharp, professional, detail-oriented, high-energy individual. This person will manage the day-to-day office administration and scheduling. Must have a minimum of three years of related work experience in small to medium size business.Responsibilities include (but are not limited to):

  • Schedule and coordinate caregiver staff based on assessment and care plan information for new and existing clients.
  • Completes background and reference checks for all new caregivers and ensures new hire paperwork is processed and updated annually.
  • Assist Office staff with answering telephone calls, providing information to potential clients, solving scheduling problems for current clients, etc.
  • Maintain necessary records related to long term care insurance, veteran's programs, etc.
  • Creates new hire packets and employee handbooks.
  • Maintain all scheduling of caregivers and respond to situations where scheduling conflicts, emergencies and/or "call-outs" arise.
  • Accept on-call duty every 3 weeks and/or as directed by the Director of Operations
  • Maintains and ensures caregiver files are up to date, including tracking expirations of any licensing, insurance, etc. in home care software.
  • Qualifications:
  • Bachelor's Degree and/or three years of related work experience strongly preferred.
  • Experience in recruiting or HR on-boarding activities required.
  • Ability to multi-task and handle pressure situations with ease.
  • Ability to work independently and as part of a team.
  • Exceptional and verifiable customer service skills and experience.
  • Must have excellent organizational skills, attention to detail, and the ability to prioritize in a changing environment.
  • Proactive problem prevention and issue resolution leadership ability.
  • Proficiency in Microsoft Word, Excel, Internet, and Outlook required.
  • Strong verbal communication skills, especially using the telephone.
  • Ability to maintain confidentiality with sound decision-making skills based upon company policies and philosophy.We offer a great teamwork environment, growth potential, and benefits. Your contributions will truly make a difference in people's lives. We are looking to fill this position immediately, so please call 361-844-8181 immediately to schedule your interview! We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Keywords: Senior Helpers - Greater San Antonio, Corpus Christi , Scheduling/Office Manager, Executive , Corpus Christi, Texas

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